Baggage Recovery Center — US and Canada
1-800-335-2247US and Canada
English and Spanish. For problems with checked bags; no operating hours were stated for this desk on the source.
Reservations and booking changes (US and Canada)
1-800-864-8331United lists this English-language reservation line for US and Canada callers. Agent phone bookings carry a published $25 fee; this is not a dedicated refund department.
Mobile airtime or international charges may apply.
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US and Canada
English and Spanish. For problems with checked bags; no operating hours were stated for this desk on the source.
Use this form to request a refund or check its status. Expense reimbursement and flight-disruption compensation use United Customer Care; eligibility is assessed by United.
Open company pageNew journeys
For a new United Airlines itinerary, prepare the dates, airports and travellers before opening the airline’s booking tools or contacting reservations.
Existing tickets
An amendment to a United Airlines journey begins with the existing ticket and its issuer. Changing travel, cancelling travel and asking for money back are separate requests.
Each route is for the named service provider.
A loyalty membership number identifies your own account; it is not a customer-service telephone. Use the airline’s sign-in or account recovery page to retrieve it privately.
1-800-421-4655Daily 7 am–midnight Central
Open service pageThis is the airline’s professional-agent resource. Access, eligibility and any agency fares or discounts are controlled by the airline, not the directory.
Open service pageCheck the United Vacations / ALG Vacations Corp. page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-888-854-3899Open service pageCheck the United Packages / Priceline page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-833-901-4500Open service pageCheck the United Cargo / TrustUA page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-855-822-2737Open service pageCheck the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
Open service pageCheck the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
Open service pageCheck the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
1-800-228-2744Open service pageCheck the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
Open service pageLook up the airport on the airline’s own airport-information page. A central US reservations number is not a direct telephone for every airport, station or ticket office.
Open service pageCorporate and investor enquiries have a separate published route. This directory does not list a private CEO number or describe a passenger reservations line as executive or HR support.
Open service pageThe airline’s careers site provides public employment information. Current staff and retirees should use their employer-issued HR or benefits channels. The passenger reservations number is not presented as an HR, payroll or employee-benefits line.
Open service pageA useful first step
United’s reservations number covers trip-planning and existing-booking enquiries in the stated region. Baggage and written customer-care channels are listed separately. Before seeking a change or refund, identify the ticket seller, since a purchase through another business can require that seller’s process.
Separate the United reservation reference from a baggage claim reference.
Check the original ticket seller before asking another party to change it.
Use written customer-care or refund tools when they match an existing case.
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