Customer Service Number
Reservations and customer service
1-800-435-9725General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Mobile airtime or international charges may apply.
Choose the right route
Contact options
Check the department and calling region
before sharing your question.
Manage or change a booking
Open company pageCancellation guidance
Open company pageRefund requests and information
Open company pageOfficial contact options
Open company pageAirline website
Open company pageA useful first step
Before you contact
Philippine Airlines
The contact options for Philippine Airlines may serve different regions or departments. Ask the ticket issuer for a written explanation of a proposed change or credit. This reference cannot view a customer account or change an order.
- 01
Keep baggage documents separate from receipts for the flight itself.
- 02
Name the operating airline as well as the business that issued your ticket.
- 03
If you have already opened a case, continue with that reference rather than starting several requests.
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