Customer Service Number
Reservations and customer service
1-800-438-5000General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Mobile airtime or international charges may apply.
Choose the right route
Contact options
Check the department and calling region
before sharing your question.
Manage or change a booking
Open company pageCancellation guidance
Open company pageRefund requests and information
Open company pageOfficial contact options
Open company pageAirline website
Open company pageNew journeys
Reservations & booking
For a new Korean Air itinerary, prepare the dates, airports and travellers before opening the airline’s booking tools or contacting reservations.
- Compare the fare rules and the full price, including any channel or agency charge.
- Keep the confirmation from the seller that accepts the booking.
Existing tickets
Changes, cancellation & refunds
An amendment to a Korean Air journey begins with the existing ticket and its issuer. Changing travel, cancelling travel and asking for money back are separate requests.
A useful first step
Before you contact
Korean Air
The contact options for Korean Air may serve different regions or departments. Ask the ticket issuer for a written explanation of a proposed change or credit. The directory supplies contact context; the provider makes case decisions.
- 01
Keep baggage documents separate from receipts for the flight itself.
- 02
Name the operating airline as well as the business that issued your ticket.
- 03
If you have already opened a case, continue with that reference rather than starting several requests.
First-hand experiences
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Company sources
Dates refer to source review, not a test call or a guarantee that information has not changed.
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