Customer Service Number
Reservations and customer service
1-800-252-7522General airline assistance. The airline or ticket seller determines whether a booking can be changed, cancelled or refunded; this is not a dedicated refund hotline.
Mobile airtime or international charges may apply.
Choose the right route
Contact options
Check the department and calling region
before sharing your question.
Manage or change a booking
Open company pageCancellation guidance
Open company pageRefund requests and information
Open company pageOfficial contact options
Open company pageAirline website
Open company pageNew journeys
Reservations & booking
For a new Alaska Airlines itinerary, prepare the dates, airports and travellers before opening the airline’s booking tools or contacting reservations.
- Compare the fare rules and the full price, including any channel or agency charge.
- Keep the confirmation from the seller that accepts the booking.
Existing tickets
Changes, cancellation & refunds
An amendment to a Alaska Airlines journey begins with the existing ticket and its issuer. Changing travel, cancelling travel and asking for money back are separate requests.
A useful first step
Before you contact
Alaska Airlines
To follow up with Alaska Airlines, first identify the part of the service involved. Name the operating airline as well as the business that issued your ticket. An available contact does not establish a response time.
- 01
Write down the result you are asking for: information, a different flight or a cancellation.
- 02
Ask the ticket issuer for a written explanation of a proposed change or credit.
- 03
Have the flight date and the six-character booking reference in your private notes.
First-hand experiences
Community reviews
Loading published reviews…
Share your experience
Describe your own interaction with Alaska Airlines. Submissions are reviewed before appearing here.
Trace the information
Company sources
Dates refer to source review, not a test call or a guarantee that information has not changed.
Report a contact correction