US bookings, ticket changes and refund assistance
Open company pageCompany sourceReviewed Sep 16, 2026
Customer Service Contacts
A public customer-service telephone has not been confirmed for this record. Start with the company’s published online channels.
Visit company contact pageCompany sourceReviewed Sep 16, 2026
Choose the right route
Contact options
Check the department and calling region
before sharing your question.
US ticket changes and refund procedures
Open company pageCompany sourceReviewed Sep 16, 2026
Official customer service messaging options
Open company pageCompany sourceReviewed Sep 10, 2026
Official website
Open company pageCompany sourceReviewed Sep 10, 2026
New journeys
Reservations & booking
For a new Air France itinerary, prepare the dates, airports and travellers before opening the airline’s booking tools or contacting reservations.
- Compare the fare rules and the full price, including any channel or agency charge.
- Keep the confirmation from the seller that accepts the booking.
Existing tickets
Changes, cancellation & refunds
An amendment to a Air France journey begins with the existing ticket and its issuer. Changing travel, cancelling travel and asking for money back are separate requests.
A useful first step
Before you contact
Air France
When you need to reach Air France, match the contact purpose to the question. Keep baggage documents separate from receipts for the flight itself. The directory supplies contact context; the provider makes case decisions.
- 01
If you have already opened a case, continue with that reference rather than starting several requests.
- 02
Keep baggage documents separate from receipts for the flight itself.
- 03
Name the operating airline as well as the business that issued your ticket.
First-hand experiences
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Company sources
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